We’ll gladly accept unworn, unwashed, or defective merchandise purchased on kissvine.com for return. Returns are processed in the order they are received. Please allow a week to a week and a half for your return to be processed once received at our warehouse.
You can send items back to us at the address below using any trackable/insured shipping method. Sorry, we can’t accept COD returns.
Kissvine will gladly accept returns of items purchased on kissvine.com and items purchased from our kissvine. Items must be in original condition and must not to be worn, used, altered or washed.
Items purchased in a kissvine must be returned to a kissvine. Items must include the attached kissvine price tickets and be accompanied by the original store sales receipt.
Your original form of payment will be refunded for items returned to a kissvine within 30 days of purchase. If returned after 30 days, a kissvine merchandise credit card will be issued.
Returns with a gift receipt will be exchanged or refunded for the value indicated on the gift receipt. Refunds will be made in the form of a merchandise credit card.